The Creditor Portal is committed to ensuring that the privacy of our clients and your business is protected. Should we ask you to provide certain information by which you or your clients can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
The Creditor Portal may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st March 2014.
We may collect the following information:
We require this information to provide accurate data requests that are sent between participating companies (Debt management Companies and Creditors/Collectors), and for providing accurate reports on the performance and usage of The Creditor Portal Website.
We may use the data we hold on you and your company for the following other reasons:
In relation to the data uploaded or entered into the site relating to clients on Debt Management plans we will not:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a more effective website. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
If you choose to decline cookies, the Creditor Portal will be unable to function correctly as you move between pages. Most web browsers automatically accept cookies, but if you modify your browser setting to decline cookies, this will prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:
Paragon Business Park,
Chorley New Road,
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.